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fix: update the report primary action for when an export fails#72292

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dangrous merged 15 commits into
Expensify:mainfrom
nkdengineer:fix/70101
Dec 18, 2025
Merged

fix: update the report primary action for when an export fails#72292
dangrous merged 15 commits into
Expensify:mainfrom
nkdengineer:fix/70101

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@nkdengineer

@nkdengineer nkdengineer commented Oct 10, 2025

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Explanation of Change

Fixed Issues

$ #70101
PROPOSAL: #70101 (comment)

Tests

  1. Create a new workspace with connect accounting
  2. Submit an expense
  3. Approve this expense
  4. Try to export as accounting fails
  5. Verify that: Primary action show the Export button instead of Pay button
  6. Verify that: next step message should show Waiting for [preferredExporter] to export this report
  • Verify that no errors appear in the JS console

Offline tests

Same as tests

QA Steps

Same as tests

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
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    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
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    • A similar style doesn't already exist
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    • I verified that all the inputs inside a form are aligned with each other.
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Screenshots/Videos

Android: Native
android.mov
Android: mWeb Chrome
android.mov
iOS: Native
i.mov
iOS: mWeb Safari
im.mov
MacOS: Chrome / Safari web
MacOS: Desktop desktop

@nkdengineer nkdengineer marked this pull request as ready for review October 13, 2025 15:24
@nkdengineer nkdengineer requested a review from a team as a code owner October 13, 2025 15:24
@melvin-bot melvin-bot Bot requested review from dominictb and removed request for a team October 13, 2025 15:24
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melvin-bot Bot commented Oct 13, 2025

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@dominictb Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@nkdengineer nkdengineer changed the title fix: update the report primary action for when an export fails [HOLD BE] fix: update the report primary action for when an export fails Oct 13, 2025
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@nkdengineer nkdengineer changed the title [HOLD BE] fix: update the report primary action for when an export fails fix: update the report primary action for when an export fails Oct 20, 2025
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backend is on staging

i'll add the screenshots today

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codecov Bot commented Oct 22, 2025

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Codecov Report

❌ Looks like you've decreased code coverage for some files. Please write tests to increase, or at least maintain, the existing level of code coverage. See our documentation here for how to interpret this table.

Files with missing lines Coverage Δ
src/components/MoneyReportHeader.tsx 0.00% <ø> (ø)
src/libs/ReportPreviewActionUtils.ts 91.17% <100.00%> (+0.26%) ⬆️
src/libs/ReportPrimaryActionUtils.ts 90.61% <100.00%> (+0.13%) ⬆️
src/libs/ReportSecondaryActionUtils.ts 92.19% <100.00%> (-0.20%) ⬇️
... and 25 files with indirect coverage changes

@nkdengineer

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@dominictb i added the screenshots but the next steps message is still updated as expected. Can you please check on your end?

@dominictb

dominictb commented Oct 26, 2025

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Yeah the next step message is not working for me.

It's Waiting for [someone] to pay expenses. for manual export action:

Screenshot 2025-10-26 at 23 30 15

Waiting for [someone] to pay expenses. Report is queued to auto-sync with QuickBooks Online shortly. for auto export:

Screenshot 2025-10-26 at 23 33 20

(screenshot from @nkdengineer)

cc @dangrous Can you check if it's working on your side?

@dangrous

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Oh weird, it was working before? Here are the test steps I was using (and QA used) on the backend change -

  • Create a workspace with a connection to NetSuite or other external platform
  • Create, submit, and approve a report
  • Wait for the report to export successfully to NetSuite/the connection
  • Ensure the next step is waiting for [admin] to pay expenses
  • Try again but change the configuration of the report / connection as needed to ensure a failed export (mismatched currencies usually works)
  • Wait for the report failure message
  • Ensure the next step is waiting for [preferredExporter] to export this report.

Does that differ in a relevant way from the testing here?

@dominictb

dominictb commented Oct 27, 2025

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@dangrous Here's my test steps:

  • Create a workspace with a connection to NetSuite or other external platform
  • Create, submit, and approve a report
  • Either:
    • Wait for the report to export automatically; or
    • Manually trigger export from secondary actions menu
  • The export fails but next step message is still Waiting for [someone] to pay expenses.

So it's different from your test steps because it failed right from the first place. I expect that whenever export failed, we should show the Waiting for export next step, correct?

@dangrous

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oh okay i think i see what's happening here - so if you refresh the page with your report, does it hten show the export message?

We don't send an Onyx update with the new next step when the export fails, but if you leave and come back it should be the updated message. That's what I'm seeing, at least

@dominictb

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if you leave and come back it should be the updated message

@dangrous It's not working either:

Screen.Recording.2025-10-29.at.19.48.38.mov

Comment thread src/libs/ReportPrimaryActionUtils.ts Outdated
Comment thread src/libs/ReportPrimaryActionUtils.ts Outdated
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if you leave and come back it should be the updated message

@dangrous It's not working either:

Screen.Recording.2025-10-29.at.19.48.38.mov

That's odd! on staging it's working for me...
image

@nkdengineer

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@dominictb Updated.

@dominictb

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@dangrous I noticed that it only works when the report is auto sync. If I manually export before auto sync, the message won't show.

@dangrous

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oh interesting, I must have missed a condition somewhere. Let me try to repro and get an update out there if I can figure it out!

@dangrous

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It should be set! Feel free to test again and if we're still seeing issues let me know

@dominictb

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Thanks! The next step message is correct now:

Screenshot 2025-11-24 at 18 06 16

@dominictb

dominictb commented Nov 24, 2025

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However, after successfully exporting the report, report.isExportedToIntegration is still false:

Screenshot 2025-11-24 at 18 24 22

The report did get exported to Intacct:

Screenshot 2025-11-24 at 18 24 00

@dangrous Can you help us to quick check why? I don't see this property being handled in the FE, read only.

@dominictb

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@dangrous Can you share the progress of checking ☝️ bug?

@dangrous

dangrous commented Dec 1, 2025

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So sorry, I missed this! Looking now

@dangrous

dangrous commented Dec 1, 2025

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Sorry for the delay, I've put into review a backend PR that should fix this issue!

@dominictb

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Thank you for the prompt work. Let us know when it's ready for retesting.

@dominictb

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@dangrous Can you let us know if the BE PR had been deployed to prod?

@dangrous

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augh so sorry @dominictb - yes, BE fix is on prod! I did not follow up on this, apologies

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@nkdengineer Can you resolve conflicts and retest?

@dominictb

dominictb commented Dec 16, 2025

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Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
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  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp Screenshot_1765907334
Android: mWeb Chrome Screenshot_1765907469 Screenshot_1765907464
iOS: HybridApp Simulator Screenshot - iPhone 16e - 2025-12-17 at 00 45 39
iOS: mWeb Safari
MacOS: Chrome / Safari Screenshot 2025-12-17 at 00 10 32 Screenshot 2025-12-17 at 00 56 26

@dominictb

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@dangrous Not sure if this is expected behavior:

  1. Submit then Approve the report
  2. Manually Export the report via secondary menu
  3. Export was successful
  4. Next step message shows Waiting for you to pay expenses. Report is queued to auto-sync with Intacct shortly. even though it has already been exported. I think Waiting for you to pay expenses. alone is enough but not 100% sure.
Screenshot 2025-12-17 at 00 26 09

@dominictb

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@nkdengineer

BUG: Report preview shows Pay button but report header shows Export to primary action

Screen.Recording.2025-12-17.at.01.00.21.mov

I can add your test account to this report to help with debugging because you don't have access to Sage Intacct.

@nkdengineer

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BUG: Report preview shows Pay button but report header shows Export to primary action

@dominictb I updated.

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🎀

@melvin-bot melvin-bot Bot requested a review from dangrous December 18, 2025 17:37
@dangrous

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@dangrous Not sure if this is expected behavior:

  1. Submit then Approve the report
  2. Manually Export the report via secondary menu
  3. Export was successful
  4. Next step message shows Waiting for you to pay expenses. Report is queued to auto-sync with Intacct shortly. even though it has already been exported. I think Waiting for you to pay expenses. alone is enough but not 100% sure.
Screenshot 2025-12-17 at 00 26 09

So sorry I missed this; I believe this IS correct coz export is different from sync? At least, it seemed like it had similar behavior before this. Will review and merge this shortly!

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LGTM!

@dangrous dangrous merged commit 2e4ad09 into Expensify:main Dec 18, 2025
30 of 31 checks passed
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🚀 Deployed to staging by https://github.com/dangrous in version: 9.2.85-0 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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🚀 Deployed to production by https://github.com/marcaaron in version: 9.2.85-7 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

const isReportApproved = isReportApprovedUtils({report});
const isReportClosed = isClosedReportUtils(report);
const isProcessingReport = isProcessingReportUtils(report);
const isExported = isExportedUtil(reportActions);

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This introduced #87654. isExportedUtil(reportActions) is called without report, so it falls back to scanning report actions instead of reading report.isExportedToIntegration. After a failed export, the optimistic action persists, making isExported incorrectly return true and showing Pay instead of Export. Fixed in #90154.

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6 participants